Privacy Policy

TaxEasy ("we", "us") provides an AI assistant that helps small-business owners with tax, GST, and bills over WhatsApp and the web. TaxEasy is a sole proprietorship of Ritesh Kumar Mahato, registered as an MSME (Udyam Registration No. UDYAM-OD-19-0169729), based in Odisha, India. This policy explains what we collect, why, and your rights. We follow India's Digital Personal Data Protection Act, 2023 (DPDP) and apply equivalent care for users in other regions.

1. What we collect

• You provide: your region/country, the nature of your work, turnover/income, expenses and bills you share, and your messages to the assistant.
• Automatically: your WhatsApp number (as your account id), message timestamps, and basic usage logs.
• We do not sell your data, and we do not run ads.

2. Your consent controls (you decide what the AI sees)

During onboarding you choose which data categories you share — income, GST, bank, bills, notices. A category you turn off is stripped before any AI request, server-side — not merely hidden. You can change or withdraw consent at any time, which stops future use and triggers deletion of that category's history (subject to legal tax-record retention).

3. How the AI is used

Your tax/GST figures are computed by a deterministic, hard-coded engine — the AI never produces a tax number. The AI is a third-party large language model, used only to understand language, read the bills you send, explain, and converse. We are moving from Google Gemini to Anthropic's Claude. Whichever provider handles a message receives only the data categories you've consented to, and may process it on servers outside India (for example, in the United States).

4. Storage, security & residency

Data is encrypted in transit and at rest. For India users, your records are stored in India; message content is sent to our AI provider for processing as described in section 3. We apply least-privilege access, request-signature verification, rate limiting, and audit logging.

5. Retention

We keep tax-relevant records as long as the law requires (in India, typically up to 7 years), and delete other data on request or when no longer needed.

6. Your rights

You may access, correct, or erase your data, withdraw consent, and raise a grievance. Email us and we'll act within the timelines the law requires.

7. Grievance Officer

Grievance Officer (DPDP): Ritesh Kumar Mahato, Founder, Odisha, India — grievance@taxeasy.dev. General support: support@taxeasy.dev.

TaxEasy is a calculation tool, not a CA firm. Always verify before filing.