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Privacy Policy

Last updated: 27 June 2026

TaxEasy ("we", "us") provides an AI assistant that helps small-business owners with tax, GST, and bills over WhatsApp and the web. This policy explains what we collect, why, and your rights. We follow India's Digital Personal Data Protection Act, 2023 (DPDP) and apply equivalent care for users in other regions.

1. What we collect

  • You provide: your region/country, the nature of your work, turnover/income, expenses and bills you share, and your messages to the assistant.
  • Automatically: your WhatsApp number (as your account id), message timestamps, and basic usage logs.
  • We do not sell your data, and we do not run ads.

2. Your consent controls (you decide what the AI sees)

During onboarding you choose which data categories you share — income, GST, bank, bills, notices. A category you turn off is stripped before any AI request, server-side — not merely hidden. You can change or withdraw consent at any time, which stops future use and triggers deletion of that category's history (subject to legal tax-record retention).

3. How the AI is used

Your tax/GST figures are computed by a deterministic, hard-coded engine — the AI never produces a tax number. The AI (Google Gemini) is used only to understand language, explain, and converse, and it only receives the data categories you've consented to.

4. Storage, security & residency

Data is encrypted in transit and at rest. For India users, data is stored in India. We apply least-privilege access, request-signature verification, rate limiting, and audit logging.

5. Retention

We keep tax-relevant records as long as the law requires (in India, typically up to 7 years), and delete other data on request or when no longer needed.

6. Your rights

You may access, correct, or erase your data, withdraw consent, and raise a grievance. Email us and we'll act within the timelines the law requires.

7. Grievance Officer

Grievance Officer (DPDP): grievance@taxeasy.in. General support: support@taxeasy.in.

TaxEasy is a calculation tool, not a CA firm. Always verify before filing.